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AI Chatbots

Customer-facing intelligent chat

AI chatbots answer repetitive customer questions 24/7 — pricing, hours, services, order status — while capturing leads and escalating complex cases to your team. Done right, they reduce support load and speed response times.

E26 Media has deployed AI chatbots for Floriva Gifts (website and WhatsApp) and internal E26 systems. We scope narrowly for phase one — your top 20 questions — measure deflection, then expand.

Every bot includes human handoff, conversation logging, and admin review — not a black box that frustrates customers.

Where AI chatbots deliver ROI fastest

Ecommerce pre-sales questions — shipping, products, availability. Service businesses — 'do you cover my area?', pricing ranges, booking enquiries. FAQ-heavy industries — healthcare hours, restaurant catering menus, real estate project details.

WhatsApp bots are especially effective in India where customers prefer chat to forms.

Our chatbot implementation stack

Knowledge base from your website, PDFs, and approved Q&A. LLM with guardrails and confidence thresholds. Website widget and/or WhatsApp Business API. CRM or spreadsheet lead capture.

Dashboard for staff to review conversations and add new intents monthly.

Floriva Gifts — proof of delivery

We built customer-facing AI chat experiences for an international ecommerce brand — handling product enquiries and routing to human support when needed. Ask for a demo during consultation.

Investment

AI Chatbots pricing

Exact quotes follow discovery. These bands help you plan budget before our consultation.

Website Bot

₹75,000 – ₹2,00,000

Web widget with defined FAQ set and lead capture.

  • Knowledge setup
  • Widget deploy
  • Handoff rules
  • 30-day tuning

WhatsApp AI Bot

₹1,50,000 – ₹4,00,000

WhatsApp Business API integration with AI responses.

  • API setup
  • Flows
  • Lead routing
  • Analytics

Omnichannel

₹4,00,000+

Web + WhatsApp + internal tools unified.

  • Shared knowledge
  • CRM sync
  • Monitoring
  • SLA

Deliverables

  • Use case definition
  • Knowledge base
  • Deployed bot
  • Admin dashboard
  • Handoff workflow
  • Usage analytics

Why E26 Media

  • Floriva chatbot in portfolio
  • WhatsApp expertise
  • ROI-first scoping
  • Human escalation built in

Delivery process

01 · Discover

Stakeholder interviews, goal mapping, competitor review, and technical audit of existing systems.

02 · Plan

Scope document, sitemap or user flows, architecture diagram, timeline, and fixed quote with milestones.

03 · Design

Wireframes, high-fidelity UI, brand alignment, and client approval before any code is written.

04 · Build

Agile sprints with staging demos, code reviews, and integration testing each week.

05 · Launch

QA across devices, performance tuning, SEO checks, deployment, and team training.

06 · Grow

Analytics review, support retainer, A/B tests, and roadmap for phase-two features.

Proof

Related client work

Related services

Local pages & resources

Frequently asked questions

Common questions about ai chatbots in Mangalore and Karnataka.

Investment depends on scope — features, integrations, timeline, and content volume. After a free consultation at our Kanakanady office or via video call, we provide a fixed quote with milestone payments. No hidden line items.

Entry-level projects start lower; enterprise-grade builds require larger investment. We share transparent pricing bands during discovery so you can budget realistically before committing.

Yes. Typical structure: 40% at project kickoff, 30% at design or mid-build approval, 30% at launch. Larger software and app projects can be split across more milestones.

Often yes. Extremely low quotes usually mean templates, no SEO, no support, or junior outsourcing. For business-critical work, invest in quality delivery, documentation, and post-launch support.

We offer optional maintenance retainers covering security updates, backups, content changes, and monitoring. Marketing retainers include monthly reporting and optimisation.

Share your goals, page count or feature list, timeline, and budget range via our contact form or WhatsApp. We respond within 24 business hours with a realistic range and recommended approach.

Focused projects often complete in 3–8 weeks. Complex software, apps, or multi-integration builds typically run 8–16+ weeks. You receive a milestone timeline before development starts.

Rush delivery is possible when scope is clear and content is ready. We will flag trade-offs — reduced custom design, phased launches, or additional resources — so you decide with full visibility.

Delayed content, unclear approvals, and scope changes mid-build are the top causes. We use weekly demos and written sign-offs to keep momentum.

Most projects kick off within 5–10 business days after agreement and initial payment, once discovery inputs are scheduled.

Discover → Plan → Design → Build → Launch → Grow. You see staging progress weekly, approve designs before code, and receive training plus documentation at handover.

Yes. Every engagement includes a single point of contact for updates, blockers, and scheduling — plus direct access to designers and engineers during demos.

Yes. Weekly written updates and live staging demos are standard. You always know what was completed, what is next, and what we need from you.

Absolutely. Staging environments, design approvals, and UAT sign-off are built into our process. Nothing launches without your approval.

Yes. We serve Mangalore and all of Karnataka via on-site meetings (where practical), video calls, and collaborative tools. Our head office is in Kanakanady, Mangalore.

Yes. We serve Bengaluru and all of Karnataka via on-site meetings (where practical), video calls, and collaborative tools. Our head office is in Kanakanady, Mangalore.

Yes. We serve Udupi and all of Karnataka via on-site meetings (where practical), video calls, and collaborative tools. Our head office is in Kanakanady, Mangalore.

Yes. We serve Mysuru and all of Karnataka via on-site meetings (where practical), video calls, and collaborative tools. Our head office is in Kanakanady, Mangalore.

Yes. We serve Hubballi and all of Karnataka via on-site meetings (where practical), video calls, and collaborative tools. Our head office is in Kanakanady, Mangalore.

Yes. We serve Mangaluru and all of Karnataka via on-site meetings (where practical), video calls, and collaborative tools. Our head office is in Kanakanady, Mangalore.

You do. Contracts include source code ownership, deployment access, and handover documentation for websites, software, and apps we build for you.

Yes. We document architecture, credentials, and deployment steps so any competent team can maintain the system — though many clients stay with us for continuity.

Yes. NDAs and confidentiality terms are available for sensitive business, healthcare, and proprietary software work.

30-day post-launch support is included on every project. Ongoing plans cover security patches, uptime monitoring, content updates, and feature enhancements.

Critical production issues are prioritised same business day. Standard requests are handled within agreed SLA windows on active maintenance plans.

Yes. Handover includes a training session, admin documentation, and recorded walkthroughs where helpful.

Call +91 8495901407, WhatsApp us, or submit the contact form on this page. Mention 'AI Chatbots' and we will prepare relevant case studies before the call.

Yes. Visit E26 Media at 5th Floor Shalimar Complex, Kanakanady, Mangalore – 575002. Appointments are recommended.

Yes. We have delivered for clients in the UAE, Australia, and other markets — with video collaboration and timezone-friendly scheduling.

English is primary; Kannada and other languages can be supported with curated content and model selection.

Confidence thresholds, knowledge boundaries, and human handoff minimize risk; staff review improves accuracy over time.

Start your ai chatbots project

Share your requirements. We respond within 24 business hours with a clear quote and relevant case studies.

Ready to begin your ai chatbots project?

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